At mgame, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player on the mgame platform. We are committed to handling your information with transparency and care, in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
These highlights summarize our core privacy commitments. The full legal detail is in the sections below — please read the complete policy.
All data transmitted between your device and the mgame platform is protected using industry-standard TLS encryption. Sensitive data at rest is stored using strong encryption protocols to prevent unauthorized access.
mgame does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the mgame platform and to comply with legal obligations.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. mgame provides clear channels for you to exercise these rights at any time.
Our data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.
We only keep your personal data for as long as it is necessary for the purposes it was collected, or as required by applicable Philippine law. Once data is no longer needed, it is securely deleted or anonymized.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, mgame will notify you and the National Privacy Commission within the timeframes required by Philippine law.
mgame ("we," "us," or "our") operates the online gaming platform accessible at mgame.club (the "Platform"). For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, mgame is the Personal Information Controller in respect of the personal data you provide when using the Platform.
This Privacy Policy applies to all personal data collected through the mgame Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your general use of the website. It applies to all players accessing the Platform from the Philippines and any other jurisdiction where mgame operates.
By registering an account or using the mgame Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.
mgame collects the following categories of personal data in connection with your use of the Platform:
Sensitive Personal Information: Government-issued ID documents submitted for KYC verification are classified as sensitive personal information under the Data Privacy Act. mgame applies heightened security measures to the storage and processing of such documents and limits access to authorized personnel only.
mgame collects your personal data through the following means:
mgame uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration & management | Identity, contact, and login credential data |
| KYC / identity verification | Identity documents, date of birth, address |
| Processing deposits & withdrawals | Financial data, identity data |
| Providing gaming services | Gaming & behavioral data, technical data |
| Fraud prevention & AML compliance | Financial data, technical data, identity data |
| Responsible gaming monitoring | Gaming data, responsible gaming settings |
| Customer support | Communications data, account data |
| Marketing & promotions (with consent) | Contact data, gaming preferences |
| Platform analytics & improvement | Technical data, behavioral data (aggregated/anonymized) |
| Legal & regulatory compliance | All categories as required by law |
mgame will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, mgame processes your personal data on the following legal bases:
mgame does not sell your personal data. We share your data only in the following limited circumstances:
All third parties with whom mgame shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
International Transfers: Some of mgame's service providers may be located outside the Philippines. Where personal data is transferred internationally, mgame ensures that appropriate safeguards are in place — such as contractual data protection clauses — to protect your data to a standard equivalent to that required under Philippine law.
mgame uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of the mgame Platform. For marketing cookies, you may also withdraw consent at any time through your account settings.
mgame retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by mgame. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.
Request a copy of the personal data mgame holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
mgame will respond to all data rights requests within 30 calendar days of receipt. We may request proof of identity before processing your request.
mgame implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While mgame takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your account login credentials confidential and for notifying mgame immediately if you suspect unauthorized access to your account.
Data Breach Response: In the event of a personal data breach that poses a real risk to your rights and freedoms, mgame will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with NPC Circular 16-03.
The mgame Platform is strictly intended for adults aged 21 years and older, in accordance with the minimum legal age for casino-style gambling in the Philippines. mgame does not knowingly collect personal data from individuals under the age of 21.
If mgame becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the relevant account, void any pending bets, return any deposited funds to the verified payment source, and securely delete all personal data associated with that account.
If you are a parent or guardian and believe that your child has registered an account on the mgame Platform, please contact us immediately using the details in Section 13 so that we can take prompt action.
21+ Only. Gambling is addictive. Know when to stop. If you are concerned about underage gambling, please visit our Responsible Gaming page for resources and guidance.
mgame reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is indicated at the top of this page under "Last Updated." We encourage you to review this Privacy Policy periodically to stay informed about how mgame protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.
Now that you know how mgame protects your personal data, join thousands of Filipino players enjoying slots, bingo, live casino, and more — on a platform built with your privacy and security in mind. 21+ only.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.